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Zong ‘Super 3G’ – Million+ Customers and Counting!

Zong, a subsidiary of China Mobile Communications Corporation (CMCC) and Pakistan’s first and only 4G mobile service, today celebrated crossing one million ‘Super 3G’ customers, a milestone it achieved last month, at an event in Lahore. The company decided to celebrate the milestone with its 1st and 1,000,001th ‘Super 3G’ customers in a bid to acknowledge their unwavering support and commitment to the brand.

Zong ‘Super 3G’ offers the best in class technology HSPA+ (High Speed Packet Access) which is capable of providing maximum speeds of up to 42 Mbps (twice as fast as normal 3G available in Pakistan) to its users.
Speaking on the occasion, Mr. Barakat-Ullah, Regional Director Sales and Distribution, Zong stated, “This milestone is a proof of the exceptional service we are offering to our 3G subscribers and for us this number is just the beginning. Our ‘Super 3G’ service caters to the need of every type of internet user and gives them the chance to experience browsing and data transfer speeds never before witnessed in Pakistan. Through our superior infrastructure – our people and processes are aligned to provide a differentiated customer experience because at Zong the customer comes first in all that we do.”

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Speaking about the milestone, Dr. Fan Yunjun, CEO and Chairman, Zong stated, “I would like to congratulate everyone at Zong who has made this achievement possible. At Zong, we are committed to provide innovative services to our customers; being the first telecom service provider in Pakistan to achieve this milestone is just a stepping stone to greater traction and more 3G connected customers in the coming months.”

Zong Super 3G’s unmatched speeds give customers the freedom of uninterrupted streaming of their favorite movies, videos and other content, lightning fast downloads, indulgence in entertaining games with friends, and connection with their loved ones. Zong might be the latest entrant in the telecom industry of Pakistan, but it has the fastest growth in subscriber base and this milestone further solidifies its industry position as the premier telecom service provider.

Zong Launches the Much Awaited First 4G LTE Service in Pakistan

Zong, a China mobile company and Pakistan’s fastest growing telecom network officially launched its 4G LTE mobile service in Pakistan. Dr. Fan Yunjun, CEO, Zong stated that the technical team and commercial team are fully prepared to launch this service in 7 major cities of Pakistan during the first phase. The roll out of Zong 4G LTE will help consumers take advantage of lightning fast mobile internet speed that is multiple times faster than the available 3G networks.

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Dr. Fan Yunjun while talking to the media at the press conference said, “Over the years, we have invested a lot in our network expansion and technology. We are proud to be the leader in technology as we are the only Super 3G & 4G LTE operator in the country. It reinforces our commitment to the people of Pakistan to provide innovative services that offer real value to the consumer. Through recent 3rd party network test and consumer survey, Zong super 3G keeps No.1 speed and 47% customer select Zong as the best 3G operator. We have built our 4G LTE network with the same commitment to performance and reliability for which we have long been recognized”. He added “alongside 4G LTE we will also be offering our very own 4G enabled handset, the M811 which is our first step to provide the customer with a complete bouquet of hardware and service provision.”

The launch of Zong 4G heralds in a new era in the field of mobile communications technology and strengthens the company’s position as the most innovative and consumer oriented telecom operator in Pakistan. The company has already started providing consumers with its ‘Super-fast’ Super 3G mobile service, and once its 4G LTE mobile service enters the foray, the markets will be able to test and compare the difference in speeds between the two.

He further added, “The initial launch targets the 7 major cities, where we have the vast network coverage which ensures the availability of the fastest data speeds. Soon enough we shall expand both our Super 3G and 4G LTE services to other cities and towns in a bid to provide the benefits of high speed internet to the maximum number of Pakistanis. 4G LTE will help reshape the lives of the consumer and provide services never experienced before in the Pakistani Telecom industry”

The arrival of Zong 4G will help corporate customers and small businesses the most by allowing them to work wherever they want, whenever they want. Businesses will also be able to react faster to the needs of their customers and introduce remote working practices for staff which can help reduce costs and increase productivity. Consumers will be able to carry out a plethora of online activities almost simultaneously which shall save them time and keep them connected to the world at large, right on their mobile phone. With the launch of its Super 3G and 4G LTE mobile services, Zong has ushered in the new era of Mobile Internet Revolution in Pakistan which shall provide boost to the country’s economy and offer a much needed platform for the businesses and individuals aspiring to achieve their true potential.

Zong to Set up a Customer Service Center at Wagah Border to Facilitate Visitors from India

Zong, Pakistan’s first and only Super 3G and 4G LTE telecom network and a part of China Mobile Pakistan, has agreed to set up a mini customer service center (CSC) at PTDC motel, Wagah border, Lahore. The CSC is being set up to provide Indian visitors with Zong’s network connection upon their arrival into Pakistan.

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Speaking about the initiative, Dr. Zhao Peng, CCO, Zong said, “At Zong, we have always strived to provide the best service to our customers. To showcase this technical prowess and to provide a better experience to Indian visitor’s from across the border, we decided to set up a CSC at the main point of entry into the country. Being a company looking to evolve basic telecom services in Pakistan, we have always looked to create a synergy with the local masses and this initiative showcases our solidarity with the consumer. The idea is to welcome and facilitate visitors from across the border with state of the art, telecom service provision”

These special Zong Sims will offer Indian visitors excellent network coverage throughout their stay in Pakistan and add value to their trip by providing them with seamless connectivity and high speed internet connection. 

ZonG and UNICEF Join Hands to Defeat Polio in Pakistan

As the number of polio cases in Pakistan reached 49 so far this year more partners come forward to protect the children and rid Pakistan and the world of the menace of the this debilitating disease.

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To create an enabling environment for polio eradication in Pakistan, ZonG and UNICEF signed today a memorandum of understanding (MoU) on strengthening the use of mobile phone messages to ensure more children are vaccinated during the polio campaign.

The widespread usage and viability of cell phones across Pakistan provides great opportunity to reach out to communities who are most at risk of the disease. The mobile phone messages will specifically target polio reservoirs to enhance knowledge and to help take informed decisions. The initiative is unique in character within polio eradication efforts and polio partnership in the health sector.

Through our strategic alliance with UNICEF, we want to make a positive impact in the life of every Pakistani child. As one of the major communication facilitators of Pakistan, ZonG underlines its commitment and responsibility to use its technological innovations to spread awareness about polio and strengthen families’ cooperation with the vaccination teams visiting their homes”, said Dr. Fan Yunjun, Chairman & CEO, ZonG

“Our partnership with ZonG will give the much needed impetus to the social mobilization and awareness raising programmes in support of polio vaccination in the virus circulation high risk areas.”, says Dan Rohrmann, UNICEF Representative in Pakistan. “This support and collaboration could not have come at a more critical time.

Pakistan is one of only three countries in the world along with by Afghanistan and Nigeria where the crippling disease remains endemic. 

Women Exclusive Van Service Kicks off in the Twin Cities of Islamabad & Rawalpindi

Taking further the Government of Punjab’s objective of women empowerment, Al-Abrar Associates, RTA (Regional Transport Authority) and ZonG have joined hands to launch a Women Exclusive Van service – “Tabeer” for the commuting women of Islamabad/ Rawalpindi.

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Lack of safe, secure, comfortable and economic transport is one of the reasons that even skilled and educated women are unable to break out of the cycle of grinding poverty. In rush hours men crowd bus stops resulting in delay and frustration for women. To provide a sustainable solution to this issue, DRTA has taken a revolutionary step of Project Tabeer in collaboration with Al-Abrar Associates, sponsored by Zong Flutter to allow every woman the right to avail convenient transport facility to commute for work.

Expressing his views on the Project Tabeer initiative, Mr. Awais Manzoor Tarar, Secretary DRTA said, “With the very first initiative of its kind taken by private sector, DRTA in collaboration with Al-Abrar Associates and support of Zong wishes to take the endeavors of Government of Punjab for women’s empowerment to a new level. Public Transport is one area where we feel women face a number of problems and hence we couldn’t think of any better platform than a dedicated van service for the working women of Islamabad and Rawalpindi which will offer them a safe and easy commute.”

12 exclusive branded vans will facilitate women, in not only commuting between the twin cities, but also serve as a hub of information on ZonG Flutter packages with the added advantage of allowing women to avail recharge facility on the go. This is in line with Zong Flutter’s tagline, “Meri dunya, Merey khwaab”, specifically dedicated to help women realize their dreams. Project Tabeer is yet another step in that direction. Speaking on sponsoring Project Tabeer, Ms. Esna Bhatti, Product Manager Flutter, ZonG said: “We are grateful to RTA, Al-Abrar Associates and the Government of Punjab in turning the Tabeer project into a reality. Since ZonG Flutter is all about females, the project was a natural fit with the values that ZonG Flutter stands for. Hence, we decided to become the principal sponsors of the project”.

Sharing her thoughts on Project Tabeer, Ms. Nabila Yazdani – Deputy Director HR, ZonG said, “At ZonG, we are sensitive to the many problems faced by Pakistani women to stand up for their rights and understand the hurdles faced by Pakistani women every single day. Hence, Tabeer is our way of letting women in Pakistan know that we respect their ambitions and want to become active partners in helping them achieve a prominent status in the society”.

Talking about the project, Mr. Ali Hamdani, CEO Al-Abrar Associates said, “We are pleased to collaborate with ZonG, Government of Punjab and RTA to bring together this very special project. Al-Abrar, Government of Punjab and ZonG Flutter share a common goal of facilitating the women of Pakistan. There could be no better way of empowering the women of Punjab than launching Project Tabeer, women exclusive van service providing them a safe and comfortable commute facility to get a step closer to their dreams and ambitions. We plan to expand this facility in other areas of Punjab after initial success in the twin cities”

Zong Awarded the Long Distance International License

China Mobile Pakistan-Zong, Pakistan’s fastest growing Telecom Network, is proud to announce the attainment of the LDI license after reaching an agreement with Pakistan Telecommunications Authority (PTA). Both entities signed the LDI License agreement at an event held to announce this latest development. CMPakwas anxiously waiting to get the LDI license, as the company plans to launch new services for the benefit of its customers.

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The LDI license will now allow Zong to provide cost effective and efficient international call and SMS services to its customers as previously it provided these services through collaboration with different local partners.

Expressing his delight on the occasion, Mr. Sikandar Naqi, Adviser to chief, Zong said, “At Zong, we believe in continuous progress and innovation, which in turn means better services and facility for our esteemed customers. This agreement with PTA for the LDA license is just another example of our dedication towards providing better and efficient services to our subscribers. Through such endeavors we show our commitment towards taking the telecom services in Pakistan to the next level.”

Speaking on the occasion, Mr. Fan Yun Jun, chairman and CEO, Zong said, “This journey towards the acquisition of the LDI license was an uphill task which started back in 2007.Congratulations to the Zong team in charge of the license procurement, as their hard work and determination has finally paid off. I would also like to thank the officials at PTA who have made this all possible. The LDI license is another jewel in our crown and it will lead us and our customers towards a new avenue of business and services. I hope our team is all geared for this latest challenge.”

Zong has been taking giant leaps in the competitive market of telecom services by introducing customer centric services for different segments of mobile phone users along with expanding its network at an exponential rate. With the preference of 53% customers in 2012 in the entire industry, Zong remains the telecom operator of choice in Pakistan. With the passage of time, Zong has not only managed to attract a fair share of the market through innovative services but has also invested billions of dollars in Pakistan.

President of Pakistan Mr. Mamnoon Hussain, Honored Zong as the ‘Fastest Growing Cellular Network’ at the RCCI Awards 2013

China Mobile Pakistan popularly known as Zong has been honored with the ‘Fastest Growing Cellular Network’ Award for the year 2013 by Rawalpindi Chamber of Commerce and Industry (RCCI) at the prestigious 26th Achievement Awards Ceremony held recently. The chief guest on the occasion was the honorable President of Pakistan, Mr. Mamnoon Hussain.

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Zong, part of the China Mobile – largest Telecom operator in the world, started its operations only a few years back in 2008, has taken a giant leap in the competitive market of telecom services by introducing customer centric services for different segments of mobile phone users. Having earned the image of #1 in customer services, Zong continues to expand its network at exponential rate and is now offering the 2nd widest coverage in the country. The ‘Fastest Growing Cellular Network’ Award is yet another milestone for Zong in addition to the ‘Most Progressive Telecom Company’ Award that it received last year by RCCI.  

Annual Achievement Awards Ceremony is a yearly feature of RCCI, designed to acknowledge the performance and achievements of members of the business community. The selection of Zong yet again is solely based on its exemplary business performance in the field of telecom.

Expressing his delight on the occasion, Mr. Fan Yun Jun, CEO of ZONG said, “It is a great honor for Zong Pakistan to receive another impressive award for the 2nd time in a row from a credible business body such as RCCI. It seems only yesterday when Zong first started its operations in Pakistan. Through the sheer dedication of the Zong team and our focus on our core values has led us to achieve monumental successes in a short period of time. At Zong, we believe in continuous progress and innovation, we are continuously pursuing business excellence and this award is a reason for us to be even more committed to taking the telecom services in Pakistan to the next level.”

With the preference of 53% customers in 2012 in the entire industry, Zong remains the telecom operator of choice in Pakistan. With the passage of time, Zong has not only managed to attract a fair share of the market but has also invested billions of dollars in Pakistan. By growing its operations, CMPak is also creating employment opportunities for the talented people of Pakistan. The company has generated more than 3000 direct and over 40,000 indirect jobs in the country.